Gateway to the Forest of Dean

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Enquiries

All other enquiries please email:

Centre Manager: Emma@deanheritagecentre.com

Education: Joanne@deanheritagecentre.com

Collections and Research: Nicola@deanheritagecentre.com

Venue Hire: Emma@deanheritagecentre.com

Marketing, Events, PR & Retail: Nikki@deanheritagecentre.com

Volunteering: Iris@deanheritagecentre.com

Admin Officer: Louise@deanheritagecentre.com

Privacy Policy

RESPONSIBILITY FOR THE WEB SITE AND RESPONSIBILITY FOR PERSONAL INFORMATION I PROVIDE ABOUT MYSELF
1. The web site is operated by the Dean Heritage Centre (DHC) of Camp Mill, Soudley, Forest of Dean, Gloucestershire, G14 2UB. The DHC will control the information, which you provide on registration and at other times during your visit to the site. If you have any questions about the collection or use of your information through the site, you should contact the DHC by email to info@deanheritagecentre.com or by post to the above address and we will deal with your query promptly.

USE OF INFORMATION
2. The Dean Heritage Centre (DHC) may use your information for the following purposes: to provide you with information about updates and changes to this site; to provide you with information about our products and services, unless you have specifically requested us not to use your information for this purpose; and to carry out our own demographic research and analysis. For this purpose we may combine your information in aggregate form with information about other users.

3. The Dean Heritage Centre (DHC) will not disclose your information to third party suppliers or other companies who work on our behalf.

4. The Dean Heritage Centre (DHC) will not otherwise sell, rent or transfer your information to any third party.

COOKIES
5. 'Cookies' are small data files sent by a web server to a web browser in order to enable the server to collect information back from the browser.

6. The Dean Heritage Centre (DHC) uses 'cookies' to track registrants' sessions at the web site, to identify returning registrants and to enable the Dean Heritage Centre (DHC) to customise the home page of the site according to registrants' previous browsing habits at the site. You can delete cookies from your hard drive at any time. You may also be able to set your browser to disable 'cookies'. However, you should be aware that, if you disable 'cookies', this may limit your ability to enjoy the full functionality of the site.

7. We may log and use your internet protocol address. We may use this information in conjunction with your personally identifiable information in order to improve our profile of you so that we can provide you with a better and more personal service.

COMPETITIONS & PRIZE DRAWS
8. From time to time we may run competitions, free prize draws and promotions on this site. Participation is voluntary and you will be given a choice as to whether you wish to take part and to disclose information for the purpose of the competition, free prize draw or promotion. Information which you provide for this purpose may be used as necessary in order to administer the competition, draw or promotion and to notify winners. The names of winners may be retained and made publicly available by the Dean Heritage Centre (DHC) for the purpose of complying with regulatory or legal requirements.

INFORMATION PROTECTION
9. We use advanced technology and information management systems to protect the security of information provided by visitors to this site. For example, strict procedures ensure that personally identifiable information is only accessed by employees of the Dean Heritage Centre (DHC) who have a legitimate business need to do so. Access to computer terminals of such employees is password-protected.

CAN I DELETE OR CORRECT INFORMATION WHICH I HAVE PROVIDED TO YOU?
10. If you would like us to remove your information from our database or if you no longer wish to receive information about our products and services, you may notify us by email to: info@deanheritagecentre.com or by post to the Dean Heritage Centre (DHC) of Camp Mill, Soudley, Forest of Dean, Gloucestershire, G14 2UB.

If your information changes and you wish to amend information which you have provided to us, you may notify us by email to info@deanheritagecentre.com or by post to the Dean Heritage Centre (DHC) of Camp Mill, Soudley, Forest of Dean, Gloucestershire, G14 2UB.

DOES THIS PRIVACY POLICY CONSTITUTE AN AGREEMENT BETWEEN US?
11. Yes. By using this web site, you signify your consent to the collection and use of your personal data in the manner and for the purposes described in this Privacy Policy. For our part, we will abide by the terms of this Policy. If we decide to change this Privacy Policy, you can decide whether or not you wish to continue to provide the same or additional data to us on the revised terms; if so, your original data will be held by us under the Privacy Policy applicable at the time when the data was received by us, unless that data is subsequently refreshed or replaced by you (in which case we shall hold the data on the terms of the Privacy Policy applicable at the time of receipt of the refreshed, repeated or replaced data).