Accessibility

The Dean Heritage Museum Trust is committed to promoting equality and ensuring that no one is denied opportunities or discriminated against through prejudice or exclusion due to factors such as age, disability, sex, gender reassignment, pregnancy and maternity, race, religion or belief and sexual orientation. Everyone should expect to be treated with respect, to be treated fairly and to have the opportunity to reach their potential.

Heritage Ability

We offer a British Sign Language video tour. You can borrow a tablet onsite when you visit.The videos have been created by Heritage Ability - by users for users. Heritage Ability is making heritage more accessible for people with a range of disabilities. Find out more about Heritage Ability, visit www.heritageability.org

http://www.countrysidemobility.org/locations/forest-dean

 

We endeavour to make our site as comfortable and accessible as possible for all of our visitors.

Disabled Parking

We have a number of disabled car parking spaces available in our car park.

Wheelchair Access

There is wheelchair access to the entrance area and shop, Galleries 1,2, 3 and 5, the Victorian School room, the Coffee Shop and the footpath through the wooded area including the Gruffalo trail. There is a disabled toilet in the museum and in the Coffee Shop. A gradually sloping wide ramp connects the ground floor to the second floor.

Gallery 4 is we regret,  not accessible to wheelchair users.

If you need any further information on disabled access please telephone the Centre and we will endeavour to do all we can to make your visit a pleasant experience.

Guide Dogs

Guide and assistance dogs are welcome in all areas of the Dean Heritage Centre.

Carers

For disabled visitors who may require a little support on our five acre woodland site, we are able to admit one carer free of charge to offer assistance where needed.